LumaQube TechnologyTransform your photobooth business!

Frequently Asked Questions

Installation & Setup

How do I install QBooth?
  1. Download QBooth from the official website
  2. Run the installer and follow on-screen instructions
  3. Choose a short folder name without spaces (e.g., C:\QBooth)
  4. When first running QBooth, allow Python server access if prompted
  5. Wait for Server Status to show as Online
How do I update QBooth?
  • Use the Q-Booth Updater from website or technical support
  • Run the updater and select your QBooth installation folder
  • For small updates, use AVC.exe to check and download new versions
  • Previous versions are kept in "update_version" folder
How do I uninstall QBooth?

QBooth is a standalone application. Simply delete the installation folder to remove it.

Settings Configuration

How do I set up the Data Directory?

Go to Settings - AI Studio and set the Data Directory where QBooth will store and read images. Ensure sufficient storage space is available.

How do I configure QR sharing?

For Local QR:

  1. Go to Settings/QR Share/Local QR
  2. Click the plus icon (Add New)
  3. Fill in your WiFi network information

For Web QR via FTP:

  1. Obtain FTP account details from your web hosting provider
  2. Go to Settings/QR Share/Web QR
  3. Click plus icon and enter FTP credentials
How do I set up printer settings?

In the Printer settings section, you can configure:

  • Printer selection
  • Paper size
  • Orientation
  • Margins
  • Use the Test Print button to verify settings

Camera Setup

How do I connect a Canon camera?
  • Close any EOS Utility software
  • Insert an SD card into the camera
  • Enable Live View on the camera
  • Set aspect ratio to 3:2
  • Use a high-quality USB cable
How do I connect non-Canon cameras?

Use manufacturer-specific tethering software:

  • Nikon: Use NX Tether
  • Sony: Use Remote Camera Control
  • Fujifilm: Use X Acquire
  • Olympus: Use OM Capture
  • Lumix: Use LUMIX Tether
  • Set the output folder to match QBooth's work_folder

Self-Photo Setup

How do I set up Self-Photo mode?
  1. Configure camera settings first
  2. Click Plus button to add new event
  3. Set up template slots in Templates tab
  4. Configure countdown time and display settings
  5. Customize background, welcome videos, and overlays
How do I access results in Self-Photo mode?
  • Double-tap top-left corner for mini-gallery
  • Double-tap top-right corner or press Shift + F4 to exit

Automation

How do I set up batch processing?
  1. Select template settings (.save) file from AI Studio
  2. Set source folder for original images
  3. Set result folder for processed images
  4. Set delay between processes if needed
  5. Click Start Automation to begin

Troubleshooting

How do I fix GPU driver issues?

If you get "GPU Driver is Too Old" message:

  1. Press Win + R, type dxdiag to check GPU model
  2. Download latest driver from NVidia website
  3. Install and restart computer
How do I resolve "No CUDA core found" error?

Check BIOS settings and activate the discrete NVidia GPU instead of integrated Intel GPU.

How do I fix "Out of Memory" errors?

Increase pagefile size:

  1. Open System Properties (Win + R, sysdm.cpl)
  2. Advanced tab > Performance Settings > Advanced
  3. Virtual Memory > Change
  4. Uncheck automatic management
  5. Set Initial size (1.5x RAM) and Maximum (3x RAM)
  6. Apply and restart
How do I fix ONNX import errors?

Install Visual C++ Redistributable from Microsoft's website when you see "Failed to import ONNX: DLL load failed".

Why isn't my welcome video playing?

Try switching media player libraries in Global Settings (Others Tab) between Windows Media Player and VLC.